Resume

Experience

Experience Planner
Bridge Worldwide (WPP), Ohio, United States
April 2010-May 2010

Developed wireframes, sitemaps and user flows for the documentation and communication of UX/IA
Participated in rapid prototyping sessions to generate ideas and gain alignment with multiple disciplines early in the design process
Presented deliverables to clients and external development teams during monthly reviews

Associate Experience Planner
Bridge Worldwide (WPP), Ohio, United States
July 2009-March 2010

Developed wireframes and sitemaps during the redesign of B2B e-commerce websites for Ingram Micro (the world’s largest distributor of technology products)
Conducted competitive audits and analyzed information gained during user research
Wrote monthly blog posts about reputation systems within online communities for the Experience Planner Blog (an employee blog from Bridge Worldwide that covers User Experience topics, such as accessibility, deliverables and social media)

Graduate Assistant
Kent State University, Ohio, United States
August 2006-May 2009

Developed the initial Information Architecture of the IAKM wiki (a web space used by students and professors to share information and ideas)
Designed wireframes and storyboards for the IA Summit Proceedings Archive website (a pilot project intended to host all content generated at the IA Summit conferences)
Assisted faculty in regular research activities, such as reviewing academic literature and cataloging sources

Usability Lab Assistant
Kent State University, Ohio, United States
May 2007-August 2007

Participated in eye-tracking usability tests in order to measure website performance
Developed wireframes and prototypes in XHTML and CSS for future web development
Analyzed earlier versions of websites, detecting their deficiencies as well as the areas that had potential to be developed

Information Architecture Consultant
Agência Click (Isobar), São Paulo, Brazil
September 2005-June 2006

Developed wireframes and sitemaps used for the documentation and communication of UX/IA
Reorganized website structures and suggested more efficient browsing systems and layout standards for interfaces
Attended business meetings with the strategy team to define project scope as well as technical background information

Junior Information Architect
Globo.com, Rio de Janeiro, Brazil
August 2004-March 2005

Developed content inventories and functional specifications used for the documentation and communication of UX/IA
Collaborated with the strategy, design and technology teams in the development of several projects, including the website for the Big Brother Brasil 5 reality show
Assisted other information architects on projects such as the Globo Esporte (Globo.com’s sports site, which publishes news, articles, videos, photographs, interactive features and information about matches in real time)

Information Architecture Intern
Globo.com, Rio de Janeiro, Brazil
May 2003-July 2004

Learned how to create UX/IA deliverables (i.e., content inventories, functional specifications, wireframes and sitemaps)
Assisted other Information Architects on benchmark activities
Developed the Information Architecture for the movie website of Olga (based on the life of Olga Benario, a German-Jewish communist activist and political prisoner)

Web Writing Intern
Estratosfera Digital, Rio de Janeiro, Brazil
September 2000-June 2002

Master of Science in Information Architecture and Knowledge Management
Kent State University, Ohio, United States
August 2006-May 2010

Bachelor of Social Communication, Journalism
Pontifícia Universidade Católica do Rio de Janeiro, Brazil
March 1999-July 2004

Bachelor of Social Communication, Advertising
Pontifícia Universidade Católica do Rio de Janeiro, Brazil
March 1999-December 2003